Terms of Service

1. Service Overview

The Service is software designed to help organizations prepare, organize, and export documentation and artifacts commonly used in compliance readiness workflows (including, for example, security policy templates, evidence tracking, intake-driven diagrams, and exportable packets). Specific features may change over time.

The Service may include tools and pages such as: intake questionnaires, guided policy adoption, task lists, evidence tracking, export generation, network diagram generation, templates, and educational guidance.

Some content may be authored or curated by individuals with relevant experience, including a Registered CMMC Practitioner (RP). The Service is not affiliated with, endorsed by, or sponsored by the U.S. Department of Defense, the CMMC-AB, NIST, or any government entity.

2. Eligibility & Authority

• You must be at least 18 years old to use the Service.
• If you use the Service on behalf of an entity, you represent you have authority to bind that entity, and “you” includes that entity.
• You represent that your use of the Service will comply with all applicable laws, regulations, and contractual obligations.

3. Accounts, Authentication & Security

• You are responsible for maintaining the confidentiality of your credentials.
• You must provide accurate account information and keep it current.
• You must immediately notify us of suspected unauthorized access or security incidents.
• You agree to use reasonable security practices, including strong passwords and limiting account access to authorized personnel.

4. License Grant, Ownership & Restrictions

Subject to these Terms and your payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes during your subscription or access term.

The Service (including templates, workflow logic, UI, design, text, and software) is owned by the Company and protected by intellectual property laws. Except for the limited license above, no rights are granted.

• No copying, reselling, sublicensing, leasing, time-sharing, or making the Service available to third parties (except authorized Users in your organization).
• No reverse engineering, decompiling, disassembling, or attempting to derive source code or underlying ideas (except to the extent such restriction is prohibited by law).
• No circumvention of access controls, rate limits, licensing checks, or security features.
• No use of the Service to develop or improve a competing product, including training competitive models on outputs or templates, unless we expressly agree in writing.

5. Acceptable Use

You agree not to use the Service to:

• Violate any law, regulation, or third-party rights.
• Transmit malware, exploit vulnerabilities, or attempt unauthorized access to any system or network.
• Send spam or unsolicited communications, or harvest data without permission.
• Upload or transmit content that is unlawful, infringing, defamatory, harassing, or invasive of privacy.
• Misrepresent your identity, authority, affiliation, or compliance status.
• Interfere with or disrupt the Service, its infrastructure, or other users.
• Use the Service for high-risk activities where errors could lead to death, personal injury, or physical/environmental harm (e.g., nuclear facilities, air traffic control).

We may suspend or terminate access immediately if we believe your use creates risk, violates these Terms, or could cause harm to users, third parties, or the Company.

6. User Content, Inputs, Exports & Generated Outputs

“User Content” means information, text, files, responses, configurations, and other materials you submit to the Service (including compliance intake data). “Outputs” means exports, documents, diagrams, or other materials generated by the Service based on User Content and Service templates.

• You retain ownership of your User Content.
• You may use Outputs internally for your organization’s compliance readiness. Outputs may incorporate Company templates and structure.
• You are solely responsible for validating accuracy, completeness, applicability, and suitability of Outputs for your organization and intended use.
• You represent you have the right to submit User Content, and that it does not violate laws, contracts, or third-party rights.

Do not upload classified information. Unless we have a separate written agreement explicitly permitting it, you should not upload Controlled Unclassified Information (CUI), export-controlled data, or other highly sensitive regulated data. If your workflow requires handling such data, contact us for an enterprise arrangement.

7. Payments, Checkout, Taxes & Merchant of Record

Purchases may be processed by Paddle.com (“Paddle”) acting as Merchant of Record (MoR). In that case, your payment is made to Paddle, and Paddle may issue your receipt and manage payment-related compliance (including taxes) as Merchant of Record. Paddle may have separate buyer terms that apply to transactions.

• Prices, currencies, taxes, and billing cadence (one-time or subscription) are shown at checkout.
• Subscription plans renew automatically until cancelled, unless stated otherwise at checkout.
• You authorize us and/or Paddle (as applicable) to charge the payment method on file for renewals and applicable taxes.
• You are responsible for any bank fees, chargeback fees, and unpaid amounts caused by failed payments.

8. Refund Policy (Summary)

This section is a summary. The dedicated Refund Policy page forms part of these Terms and controls in case of conflict.

• Digital performance begins immediately when access is provisioned, templates are delivered, or the Service becomes available to you. Because the Service is digital and instantly accessible, all sales are final once performance begins, except where required by law.
• Subscription cancellations stop future renewals. Access typically continues until the end of the current paid period. No prorated refunds for partial periods, except where required by law.
• If Paddle is Merchant of Record for your transaction, refund requests may be handled through Paddle’s support channels.

9. Disclaimers (No Guarantee / No Advice)

THE SERVICE AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED BY LAW.

We do not warrant that the Service will be uninterrupted, error-free, or that any Outputs will meet your requirements or ensure certification, audit success, contract award, or regulatory compliance. You are solely responsible for your compliance decisions and implementations.

The Service may include checklists, templates, examples, and guidance. Such materials are informational and do not constitute legal advice, cybersecurity assurance, or professional services unless you have a separate written statement of work executed by the Company.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) IN NO EVENT WILL THE COMPANY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY; AND (B) THE COMPANY’S TOTAL LIABILITY FOR ALL CLAIMS IN ANY 12-MONTH PERIOD WILL NOT EXCEED THE AMOUNTS YOU PAID FOR THE SERVICE DURING THAT 12-MONTH PERIOD.

Some jurisdictions do not allow certain limitations, so portions may not apply to you.

11. Indemnification

You agree to defend, indemnify, and hold harmless the Company, its officers, directors, employees, contractors, and agents from and against any claims, damages, liabilities, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Service, (b) your User Content, (c) your violation of these Terms, or (d) your violation of any law or third-party rights.

12. Governing Law; Venue; Dispute Resolution

These Terms are governed by the laws of the State of New Mexico, U.S.A., without regard to conflict-of-law rules. Exclusive venue for litigation (unless arbitration is required by law) will be state or federal courts located in New Mexico, and you consent to personal jurisdiction there.

We strongly encourage you to contact us first to attempt to resolve any dispute informally.

13. Communications (Email, SMS/Text, and Electronic Notices)

Electronic notices. You consent to receive communications, agreements, disclosures, and notices electronically (including via email, in-app, or posted updates). You agree these satisfy legal notice requirements.

Email. We may send transactional emails (account, security, receipts, service updates). Where required by law, marketing emails will include a method to unsubscribe. You are responsible for keeping your email current.

SMS/Text Messaging Terms (TCPA/CTIA). If you provide a mobile number and opt in (or otherwise provide consent where required), you authorize us and our service providers to send you text messages at that number for: (i) transactional and support purposes (e.g., login alerts, status updates), and (ii) marketing messages only where you have given consent.

• Message frequency varies.
• Message & data rates may apply.
• You can opt out at any time by replying STOP. For help, reply HELP.
• Consent is not a condition of purchase unless explicitly stated at the point of opt-in where permitted by law.
• Carriers are not liable for delayed or undelivered messages.

14. Contact

Legal notices and support requests should be sent to: contact@federalbidpartners.com. If we require a physical mailing address for a legal notice, we will provide it upon request.

We may update these Terms from time to time. Updates will be posted on this page with a revised effective date. Continued use after updates constitutes acceptance.